Service & Reservation
What types of services does JustCallMe offer?
We offer private transfers, chauffeur services, event logistics management, VIP concierge, as well as security and hostess services.
What types of vehicles do you offer?
We have a high-end fleet including luxury vans, premium sedans and specific vehicles for transporting equipment or teams. Discover our vehicles.
Can I change or cancel my reservation?
Yes, changes are possible subject to availability. Cancellation is free up to 72 hours before departure.
Do you offer services for businesses?
Yes, we offer solutions tailored to the needs of professionals, including regular transportation, event and logistics services.
How does VIP reception work at the airport?
A driver will be waiting for you with a personalized sign, will take care of your luggage and will escort you to your vehicle in complete peace of mind.
How can I book a driver?
You can book through our 24/7 customer service by phone, email, or WhatsApp. We guarantee fast and flexible service.
Experience & Safety
Are my trips covered by a confidentiality agreement?
Absolutely. Every trip is protected by a strict confidentiality agreement to ensure complete privacy.
How do you ensure customer safety?
Our drivers are trained in safety protocols and we also offer a bodyguard service for customers with specific protection requirements.
Are your drivers carefully selected?
Yes, all our drivers undergo intensive training including a strict code of conduct and VIP assistance skills.
Does JustCallMe offer a secure service for celebrities and influencers?
Yes, we specialize in VIP transportation, guaranteeing discretion, flexibility, and maximum security.
Do you use secure vehicles?
Our vehicles are equipped with the latest technologies to ensure optimal comfort and maximum safety (Wi-Fi, air conditioning, ergonomic seats, real-time tracking).
Vehicles & Transportation Experience
What types of vehicles do you offer?
We have modular vans (1 to 7 people), Mercedes Sprinters for groups, Range Rovers for off-road trips and Mercedes S-Class Maybachs for ultimate luxury. Discover our vehicles.
Can I request a specific vehicle?
Yes, we strive to accommodate your preferences based on availability. Classic vehicles can also be reserved upon request.
Are your vehicles equipped for premium comfort?
Yes, all our vehicles have Wi-Fi, air conditioning and ergonomic seats for a pleasant journey.
Do you offer additional services on board?
Yes, we offer refreshments, personal assistants, and other services upon request to enhance your experience.
Can you handle airport transfers?
Of course. We provide a personalized welcome at the airport and seamless travel for a stress-free transfer.
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