{"id":617,"date":"2022-12-24T22:05:05","date_gmt":"2022-12-24T22:05:05","guid":{"rendered":"https:\/\/justcallmevan.com\/?page_id=617"},"modified":"2025-03-12T00:20:48","modified_gmt":"2025-03-11T23:20:48","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/justcallmevan.com\/en\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"617\" class=\"elementor elementor-617\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58a068e e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"58a068e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb47809 sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"eb47809\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9024e2d sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"9024e2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"217\" data-end=\"252\"><strong data-start=\"217\" data-end=\"250\">Last updated: [11\/03\/2025]<\/strong><\/p><h4 data-start=\"254\" data-end=\"280\"><strong data-start=\"259\" data-end=\"278\">1. Introduction<\/strong><\/h4><p data-start=\"281\" data-end=\"560\">The company <strong data-start=\"292\" data-end=\"306\">Justcallme<\/strong>, registered with the RCS of Pontoise under number <strong data-start=\"354\" data-end=\"369\">913 174 660<\/strong>, whose head office is located at <strong data-start=\"405\" data-end=\"454\">253 rue du Faubourg Saint-Honor\u00e9, 75001 Paris<\/strong>, attaches great importance to the protection of the personal data of its customers and users.<\/p><p data-start=\"562\" data-end=\"835\">This privacy policy aims to inform you about how we collect, use and protect your personal data in accordance with the <strong data-start=\"719\" data-end=\"791\">General Data Protection Regulation (GDPR) (EU) 2016\/679<\/strong> and to the <strong data-start=\"800\" data-end=\"832\">Data Protection Act<\/strong>.<\/p><hr data-start=\"837\" data-end=\"840\" \/><h4 data-start=\"842\" data-end=\"874\"><strong data-start=\"847\" data-end=\"872\">2. Data collected<\/strong><\/h4><p data-start=\"875\" data-end=\"971\">We collect different categories of personal data as part of our services:<\/p><ul data-start=\"973\" data-end=\"1356\"><li data-start=\"973\" data-end=\"1057\"><strong data-start=\"975\" data-end=\"1003\">Identification data<\/strong> : name, first name, email address, telephone number.<\/li><li data-start=\"1058\" data-end=\"1193\"><strong data-start=\"1060\" data-end=\"1086\">Booking data<\/strong> : date and time of pick-up, departure and arrival point, number of passengers, type of vehicle.<\/li><li data-start=\"1194\" data-end=\"1268\"><strong data-start=\"1196\" data-end=\"1219\">Payment data<\/strong> : billing information (if applicable).<\/li><li data-start=\"1269\" data-end=\"1356\"><strong data-start=\"1271\" data-end=\"1293\">Technical data<\/strong> : IP address, browser used, pages viewed, cookies.<\/li><\/ul><p data-start=\"1358\" data-end=\"1532\">Some of this data is necessary to perform our services, while other data is collected with your consent to improve our customer experience.<\/p><hr data-start=\"1534\" data-end=\"1537\" \/><h4 data-start=\"1539\" data-end=\"1589\"><strong data-start=\"1544\" data-end=\"1587\">3. Purposes of data collection<\/strong><\/h4><p data-start=\"1590\" data-end=\"1638\">Your personal data is used for:<\/p><ul><li><strong data-start=\"1642\" data-end=\"1666\">Provide our services<\/strong> : reservation management, journey confirmation, communication with drivers.<\/li><li><strong data-start=\"1760\" data-end=\"1788\">Manage customer relations<\/strong> : request tracking, assistance, complaints.<\/li><li><strong data-start=\"1841\" data-end=\"1867\">Improve our services<\/strong> : usage analysis, satisfaction surveys.<\/li><li><strong data-start=\"1920\" data-end=\"1957\">Comply with our legal obligations<\/strong> : accounting, fraud prevention.<\/li><li><strong data-start=\"2002\" data-end=\"2037\">Carry out marketing actions<\/strong> (with your consent): sending promotions, newsletters.<\/li><\/ul><hr data-start=\"2103\" data-end=\"2106\" \/><h4 data-start=\"2108\" data-end=\"2147\"><strong data-start=\"2113\" data-end=\"2145\">4. Legal basis for processing<\/strong><\/h4><p data-start=\"2148\" data-end=\"2224\">We process your personal data based on the following legal bases:<\/p><ul data-start=\"2226\" data-end=\"2521\"><li data-start=\"2226\" data-end=\"2292\"><strong data-start=\"2228\" data-end=\"2254\">Execution of a contract<\/strong> : when you book a service.<\/li><li data-start=\"2293\" data-end=\"2376\"><strong data-start=\"2295\" data-end=\"2316\">Legal obligation<\/strong> : retention of invoices and compliance with tax laws.<\/li><li data-start=\"2377\" data-end=\"2456\"><strong data-start=\"2379\" data-end=\"2399\">Legitimate interest<\/strong> : improving services and preventing fraud.<\/li><li data-start=\"2457\" data-end=\"2521\"><strong data-start=\"2459\" data-end=\"2475\">Consent<\/strong> : for sending marketing communications.<\/li><\/ul><hr data-start=\"2523\" data-end=\"2526\" \/><h4 data-start=\"2528\" data-end=\"2575\"><strong data-start=\"2533\" data-end=\"2573\">5. Data retention period<\/strong><\/h4><p data-start=\"2576\" data-end=\"2683\">We keep your personal data for the period strictly necessary for the purposes mentioned:<\/p><ul data-start=\"2685\" data-end=\"2983\"><li data-start=\"2685\" data-end=\"2770\"><strong data-start=\"2687\" data-end=\"2713\">Booking data<\/strong> : 3 years after the last use of our services.<\/li><li data-start=\"2771\" data-end=\"2849\"><strong data-start=\"2773\" data-end=\"2799\">Billing data<\/strong> : 10 years to meet legal obligations.<\/li><li data-start=\"2850\" data-end=\"2911\"><strong data-start=\"2852\" data-end=\"2873\">Marketing data<\/strong> : until withdrawal of consent.<\/li><li data-start=\"2912\" data-end=\"2983\"><strong data-start=\"2914\" data-end=\"2946\">Technical data (cookies)<\/strong> : see our cookies policy.<\/li><\/ul><hr data-start=\"2985\" data-end=\"2988\" \/><h4 data-start=\"2990\" data-end=\"3023\"><strong data-start=\"2995\" data-end=\"3021\">6. Sharing of data<\/strong><\/h4><p data-start=\"3024\" data-end=\"3067\">Your data may be shared with:<\/p><p data-start=\"3069\" data-end=\"3300\"><strong data-start=\"3072\" data-end=\"3102\">Our partner drivers<\/strong> : to ensure your support.<br data-start=\"3140\" data-end=\"3143\" \/><strong data-start=\"3146\" data-end=\"3177\">Our technical service providers<\/strong> : hosting, secure payments, emailing.<br data-start=\"3223\" data-end=\"3226\" \/><strong data-start=\"3229\" data-end=\"3254\">Legal authorities<\/strong> : in the event of a legal or judicial obligation.<\/p><p data-start=\"3302\" data-end=\"3376\">We promise never to sell or rent your data to third parties.<\/p><hr data-start=\"3378\" data-end=\"3381\" \/><h4 data-start=\"3383\" data-end=\"3417\"><strong data-start=\"3388\" data-end=\"3415\">7. Data security<\/strong><\/h4><p data-start=\"3418\" data-end=\"3502\">We implement strict security measures to protect your data:<\/p><ul><li>Secure storage of information.<\/li><li>Access limited to authorized persons only.<\/li><li>Encryption of online transactions.<\/li><\/ul><hr data-start=\"3641\" data-end=\"3644\" \/><h4 data-start=\"3646\" data-end=\"3686\"><strong data-start=\"3651\" data-end=\"3684\">8. Your rights over your data<\/strong><\/h4><p data-start=\"3687\" data-end=\"3746\">In accordance with the GDPR, you have the following rights:<\/p><p data-start=\"3748\" data-end=\"4113\"><strong data-start=\"3750\" data-end=\"3767\">Right of access<\/strong> : obtain a copy of your data.<br data-start=\"3803\" data-end=\"3806\" \/><strong data-start=\"3808\" data-end=\"3834\">Right of rectification<\/strong> : correct inaccurate information.<br data-start=\"3873\" data-end=\"3876\" \/><strong data-start=\"3878\" data-end=\"3902\">Right to erasure<\/strong> : request the deletion of your data.<br data-start=\"3944\" data-end=\"3947\" \/><strong data-start=\"3949\" data-end=\"3971\">Right to object<\/strong> : refuse the use of your data for marketing purposes.<br data-start=\"4032\" data-end=\"4035\" \/><strong data-start=\"4037\" data-end=\"4063\">Right to portability<\/strong> : recover your data in a readable format.<\/p><p data-start=\"4115\" data-end=\"4196\"><strong data-start=\"4118\" data-end=\"4145\">To exercise your rights<\/strong>, contact us at <strong data-start=\"4164\" data-end=\"4193\"><a rel=\"noopener\" data-start=\"4166\" data-end=\"4191\">contact@justcallmevan.com<\/a><\/strong>.<\/p><hr data-start=\"4198\" data-end=\"4201\" \/><h4 data-start=\"4203\" data-end=\"4249\"><strong data-start=\"4208\" data-end=\"4247\">9. Cookies and tracking technologies<\/strong><\/h4><p data-start=\"4250\" data-end=\"4418\">We use cookies to improve user experience and analyze traffic on our site. You can manage them via your browser settings.<\/p><h4 data-start=\"4498\" data-end=\"4561\"><strong data-start=\"4503\" data-end=\"4559\">10. Changes to the Privacy Policy<\/strong><\/h4><p data-start=\"4562\" data-end=\"4668\">This policy may be updated at any time. We will notify you of any material changes.<\/p><hr data-start=\"4670\" data-end=\"4673\" \/><h4 data-start=\"4675\" data-end=\"4697\"><strong data-start=\"4680\" data-end=\"4695\">11. Contact<\/strong><\/h4><p data-start=\"4698\" data-end=\"4807\"><strong data-start=\"4701\" data-end=\"4715\">Justcallme<\/strong><br data-start=\"4715\" data-end=\"4718\" \/><strong data-start=\"4721\" data-end=\"4750\"><a rel=\"noopener\" data-start=\"4723\" data-end=\"4748\">contact@justcallmevan.com<\/a><\/strong><br data-start=\"4750\" data-end=\"4753\" \/><strong data-start=\"4756\" data-end=\"4805\">253 rue du Faubourg Saint-Honor\u00e9, 75001 Paris<\/strong><\/p><p data-start=\"4809\" data-end=\"4930\">If you believe that your rights are not being respected, you can submit a complaint to the <strong data-start=\"4905\" data-end=\"4913\">CNIL<\/strong> (<a href=\"http:\/\/www.cnil.fr\" target=\"_new\" rel=\"noopener\" data-start=\"4915\" data-end=\"4926\">www.cnil.fr<\/a>).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politique de confidentialit\u00e9 Derni\u00e8re mise \u00e0 jour : [11\/03\/2025] 1. Introduction La soci\u00e9t\u00e9 Justcallme, enregistr\u00e9e au RCS de Pontoise sous le num\u00e9ro 913 174 660, dont le si\u00e8ge social est situ\u00e9 au&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-617","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/justcallmevan.com\/en\/wp-json\/wp\/v2\/pages\/617","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/justcallmevan.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/justcallmevan.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/justcallmevan.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/justcallmevan.com\/en\/wp-json\/wp\/v2\/comments?post=617"}],"version-history":[{"count":0,"href":"https:\/\/justcallmevan.com\/en\/wp-json\/wp\/v2\/pages\/617\/revisions"}],"wp:attachment":[{"href":"https:\/\/justcallmevan.com\/en\/wp-json\/wp\/v2\/media?parent=617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}