{"id":617,"date":"2022-12-24T22:05:05","date_gmt":"2022-12-24T22:05:05","guid":{"rendered":"https:\/\/justcallmevan.com\/?page_id=617"},"modified":"2025-03-12T00:20:48","modified_gmt":"2025-03-11T23:20:48","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/justcallmevan.com\/es\/politique-de-confidentialite\/","title":{"rendered":"pol\u00edtica de privacidad"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"617\" class=\"elementor elementor-617\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58a068e e-flex e-con-boxed sc_layouts_column_icons_position_left e-con e-parent\" data-id=\"58a068e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb47809 sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"eb47809\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">pol\u00edtica de privacidad<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9024e2d sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"9024e2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"217\" data-end=\"252\"><strong data-start=\"217\" data-end=\"250\">Derni\u00e8re mise \u00e0 jour : [11\/03\/2025]<\/strong><\/p><h4 data-start=\"254\" data-end=\"280\"><strong data-start=\"259\" data-end=\"278\">1. Introduction<\/strong><\/h4><p data-start=\"281\" data-end=\"560\">La soci\u00e9t\u00e9 <strong data-start=\"292\" data-end=\"306\">Justcallme<\/strong>, enregistr\u00e9e au RCS de Pontoise sous le num\u00e9ro <strong data-start=\"354\" data-end=\"369\">913 174 660<\/strong>, dont le si\u00e8ge social est situ\u00e9 au <strong data-start=\"405\" data-end=\"454\">253 rue du Faubourg Saint-Honor\u00e9, 75001 Par\u00eds<\/strong>, attache une grande importance \u00e0 la protection des donn\u00e9es personnelles de ses clients et utilisateurs.<\/p><p data-start=\"562\" data-end=\"835\">Cette politique de confidentialit\u00e9 vise \u00e0 vous informer de la mani\u00e8re dont nous collectons, utilisons et prot\u00e9geons vos donn\u00e9es personnelles conform\u00e9ment au <strong data-start=\"719\" data-end=\"791\">R\u00e8glement G\u00e9n\u00e9ral sur la Protection des Donn\u00e9es (RGPD) (UE) 2016\/679<\/strong> et \u00e0 la <strong data-start=\"800\" data-end=\"832\">Loi Informatique et Libert\u00e9s<\/strong>.<\/p><hr data-start=\"837\" data-end=\"840\" \/><h4 data-start=\"842\" data-end=\"874\"><strong data-start=\"847\" data-end=\"872\">2. Donn\u00e9es collect\u00e9es<\/strong><\/h4><p data-start=\"875\" data-end=\"971\">Nous collectons diff\u00e9rentes cat\u00e9gories de donn\u00e9es personnelles dans le cadre de nos services :<\/p><ul data-start=\"973\" data-end=\"1356\"><li data-start=\"973\" data-end=\"1057\"><strong data-start=\"975\" data-end=\"1003\">Donn\u00e9es d\u2019identification<\/strong> : nom, pr\u00e9nom, adresse e-mail, num\u00e9ro de t\u00e9l\u00e9phone.<\/li><li data-start=\"1058\" data-end=\"1193\"><strong data-start=\"1060\" data-end=\"1086\">Donn\u00e9es de r\u00e9servation<\/strong> : date et heure de prise en charge, point de d\u00e9part et d\u2019arriv\u00e9e, nombre de passagers, type de v\u00e9hicule.<\/li><li data-start=\"1194\" data-end=\"1268\"><strong data-start=\"1196\" data-end=\"1219\">Donn\u00e9es de paiement<\/strong> : informations de facturation (si applicable).<\/li><li data-start=\"1269\" data-end=\"1356\"><strong data-start=\"1271\" data-end=\"1293\">Donn\u00e9es techniques<\/strong> : adresse IP, navigateur utilis\u00e9, pages consult\u00e9es, cookies.<\/li><\/ul><p data-start=\"1358\" data-end=\"1532\">Certaines de ces donn\u00e9es sont n\u00e9cessaires \u00e0 l\u2019ex\u00e9cution de nos services, tandis que d\u2019autres sont collect\u00e9es avec votre consentement pour am\u00e9liorer notre exp\u00e9rience client.<\/p><hr data-start=\"1534\" data-end=\"1537\" \/><h4 data-start=\"1539\" data-end=\"1589\"><strong data-start=\"1544\" data-end=\"1587\">3. Finalit\u00e9s de la collecte des donn\u00e9es<\/strong><\/h4><p data-start=\"1590\" data-end=\"1638\">Vos donn\u00e9es personnelles sont utilis\u00e9es pour :<\/p><ul><li><strong data-start=\"1642\" data-end=\"1666\">Fournir nos services<\/strong> : gestion des r\u00e9servations, confirmation des trajets, communication avec les chauffeurs.<\/li><li><strong data-start=\"1760\" data-end=\"1788\">G\u00e9rer la relation client<\/strong> : suivi des demandes, assistance, r\u00e9clamations.<\/li><li><strong data-start=\"1841\" data-end=\"1867\">Am\u00e9liorer nos services<\/strong> : analyse des usages, enqu\u00eates de satisfaction.<\/li><li><strong data-start=\"1920\" data-end=\"1957\">Respecter nos obligations l\u00e9gales<\/strong> : comptabilit\u00e9, pr\u00e9vention des fraudes.<\/li><li><strong data-start=\"2002\" data-end=\"2037\">Effectuer des actions marketing<\/strong> (avec votre consentement) : envoi de promotions, newsletters.<\/li><\/ul><hr data-start=\"2103\" data-end=\"2106\" \/><h4 data-start=\"2108\" data-end=\"2147\"><strong data-start=\"2113\" data-end=\"2145\">4. Base l\u00e9gale du traitement<\/strong><\/h4><p data-start=\"2148\" data-end=\"2224\">Nous traitons vos donn\u00e9es personnelles selon les bases l\u00e9gales suivantes :<\/p><ul data-start=\"2226\" data-end=\"2521\"><li data-start=\"2226\" data-end=\"2292\"><strong data-start=\"2228\" data-end=\"2254\">Ex\u00e9cution d\u2019un contrat<\/strong> : lorsque vous r\u00e9servez un service.<\/li><li data-start=\"2293\" data-end=\"2376\"><strong data-start=\"2295\" data-end=\"2316\">Obligation l\u00e9gale<\/strong> : conservation des factures et respect des lois fiscales.<\/li><li data-start=\"2377\" data-end=\"2456\"><strong data-start=\"2379\" data-end=\"2399\">Int\u00e9r\u00eat l\u00e9gitime<\/strong> : am\u00e9lioration des services et pr\u00e9vention des fraudes.<\/li><li data-start=\"2457\" data-end=\"2521\"><strong data-start=\"2459\" data-end=\"2475\">Consentement<\/strong> : pour l\u2019envoi de communications marketing.<\/li><\/ul><hr data-start=\"2523\" data-end=\"2526\" \/><h4 data-start=\"2528\" data-end=\"2575\"><strong data-start=\"2533\" data-end=\"2573\">5. Dur\u00e9e de conservation des donn\u00e9es<\/strong><\/h4><p data-start=\"2576\" data-end=\"2683\">Nous conservons vos donn\u00e9es personnelles pour la dur\u00e9e strictement n\u00e9cessaire aux finalit\u00e9s mentionn\u00e9es :<\/p><ul data-start=\"2685\" data-end=\"2983\"><li data-start=\"2685\" data-end=\"2770\"><strong data-start=\"2687\" data-end=\"2713\">Donn\u00e9es de r\u00e9servation<\/strong> : 3 ans apr\u00e8s la derni\u00e8re utilisation de nos services.<\/li><li data-start=\"2771\" data-end=\"2849\"><strong data-start=\"2773\" data-end=\"2799\">Donn\u00e9es de facturation<\/strong> : 10 ans pour r\u00e9pondre aux obligations l\u00e9gales.<\/li><li data-start=\"2850\" data-end=\"2911\"><strong data-start=\"2852\" data-end=\"2873\">Donn\u00e9es marketing<\/strong> : jusqu\u2019au retrait du consentement.<\/li><li data-start=\"2912\" data-end=\"2983\"><strong data-start=\"2914\" data-end=\"2946\">Donn\u00e9es techniques (cookies)<\/strong> : voir notre politique de cookies.<\/li><\/ul><hr data-start=\"2985\" data-end=\"2988\" \/><h4 data-start=\"2990\" data-end=\"3023\"><strong data-start=\"2995\" data-end=\"3021\">6. Partage des donn\u00e9es<\/strong><\/h4><p data-start=\"3024\" data-end=\"3067\">Vos donn\u00e9es peuvent \u00eatre partag\u00e9es avec :<\/p><p data-start=\"3069\" data-end=\"3300\"><strong data-start=\"3072\" data-end=\"3102\">Nos chauffeurs partenaires<\/strong> : pour assurer votre prise en charge.<br data-start=\"3140\" data-end=\"3143\" \/><strong data-start=\"3146\" data-end=\"3177\">Nos prestataires techniques<\/strong> : h\u00e9bergement, paiements s\u00e9curis\u00e9s, emailing.<br data-start=\"3223\" data-end=\"3226\" \/><strong data-start=\"3229\" data-end=\"3254\">Les autorit\u00e9s l\u00e9gales<\/strong> : en cas d\u2019obligation l\u00e9gale ou judiciaire.<\/p><p data-start=\"3302\" data-end=\"3376\">Nous nous engageons \u00e0 ne jamais vendre ni louer vos donn\u00e9es \u00e0 des tiers.<\/p><hr data-start=\"3378\" data-end=\"3381\" \/><h4 data-start=\"3383\" data-end=\"3417\"><strong data-start=\"3388\" data-end=\"3415\">7. S\u00e9curit\u00e9 des donn\u00e9es<\/strong><\/h4><p data-start=\"3418\" data-end=\"3502\">Nous mettons en place des mesures de s\u00e9curit\u00e9 strictes pour prot\u00e9ger vos donn\u00e9es :<\/p><ul><li>Stockage s\u00e9curis\u00e9 des informations.<\/li><li>Acc\u00e8s limit\u00e9 aux seules personnes autoris\u00e9es.<\/li><li>Chiffrement des transactions en ligne.<\/li><\/ul><hr data-start=\"3641\" data-end=\"3644\" \/><h4 data-start=\"3646\" data-end=\"3686\"><strong data-start=\"3651\" data-end=\"3684\">8. Vos droits sur vos donn\u00e9es<\/strong><\/h4><p data-start=\"3687\" data-end=\"3746\">Conform\u00e9ment au RGPD, vous disposez des droits suivants :<\/p><p data-start=\"3748\" data-end=\"4113\"><strong data-start=\"3750\" data-end=\"3767\">Droit d\u2019acc\u00e8s<\/strong> : obtenir une copie de vos donn\u00e9es.<br data-start=\"3803\" data-end=\"3806\" \/><strong data-start=\"3808\" data-end=\"3834\">Droit de rectification<\/strong> : corriger des informations inexactes.<br data-start=\"3873\" data-end=\"3876\" \/><strong data-start=\"3878\" data-end=\"3902\">Droit \u00e0 l\u2019effacement<\/strong> : demander la suppression de vos donn\u00e9es.<br data-start=\"3944\" data-end=\"3947\" \/><strong data-start=\"3949\" data-end=\"3971\">Droit d\u2019opposition<\/strong> : refuser l\u2019utilisation de vos donn\u00e9es \u00e0 des fins marketing.<br data-start=\"4032\" data-end=\"4035\" \/><strong data-start=\"4037\" data-end=\"4063\">Droit \u00e0 la portabilit\u00e9<\/strong> : r\u00e9cup\u00e9rer vos donn\u00e9es dans un format lisible.<\/p><p data-start=\"4115\" data-end=\"4196\"><strong data-start=\"4118\" data-end=\"4145\">Pour exercer vos droits<\/strong>, contactez-nous \u00e0 <strong data-start=\"4164\" data-end=\"4193\"><a rel=\"noopener\" data-start=\"4166\" data-end=\"4191\">contacto@justcallmevan.com<\/a><\/strong>.<\/p><hr data-start=\"4198\" data-end=\"4201\" \/><h4 data-start=\"4203\" data-end=\"4249\"><strong data-start=\"4208\" data-end=\"4247\">9. Cookies et technologies de suivi<\/strong><\/h4><p data-start=\"4250\" data-end=\"4418\">Nous utilisons des cookies pour am\u00e9liorer l\u2019exp\u00e9rience utilisateur et analyser le trafic sur notre site. Vous pouvez les g\u00e9rer via les param\u00e8tres de votre navigateur.<\/p><h4 data-start=\"4498\" data-end=\"4561\"><strong data-start=\"4503\" data-end=\"4559\">10. Modifications de la politique de confidentialit\u00e9<\/strong><\/h4><p data-start=\"4562\" data-end=\"4668\">Cette politique peut \u00eatre mise \u00e0 jour \u00e0 tout moment. Nous vous informerons de tout changement important.<\/p><hr data-start=\"4670\" data-end=\"4673\" \/><h4 data-start=\"4675\" data-end=\"4697\"><strong data-start=\"4680\" data-end=\"4695\">11. Contact<\/strong><\/h4><p data-start=\"4698\" data-end=\"4807\"><strong data-start=\"4701\" data-end=\"4715\">Justcallme<\/strong><br data-start=\"4715\" data-end=\"4718\" \/><strong data-start=\"4721\" data-end=\"4750\"><a rel=\"noopener\" data-start=\"4723\" data-end=\"4748\">contacto@justcallmevan.com<\/a><\/strong><br data-start=\"4750\" data-end=\"4753\" \/><strong data-start=\"4756\" data-end=\"4805\">253 rue du Faubourg Saint-Honor\u00e9, 75001 Par\u00eds<\/strong><\/p><p data-start=\"4809\" data-end=\"4930\">Si vous estimez que vos droits ne sont pas respect\u00e9s, vous pouvez adresser une r\u00e9clamation \u00e0 la <strong data-start=\"4905\" data-end=\"4913\">CNIL<\/strong> (<a href=\"http:\/\/www.cnil.fr\" target=\"_new\" rel=\"noopener\" data-start=\"4915\" data-end=\"4926\">www.cnil.fr<\/a>).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Politique de confidentialit\u00e9 Derni\u00e8re mise \u00e0 jour : [11\/03\/2025] 1. Introduction La soci\u00e9t\u00e9 Justcallme, enregistr\u00e9e au RCS de Pontoise sous le num\u00e9ro 913 174 660, dont le si\u00e8ge social est situ\u00e9 au&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-617","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/justcallmevan.com\/es\/wp-json\/wp\/v2\/pages\/617","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/justcallmevan.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/justcallmevan.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/justcallmevan.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/justcallmevan.com\/es\/wp-json\/wp\/v2\/comments?post=617"}],"version-history":[{"count":0,"href":"https:\/\/justcallmevan.com\/es\/wp-json\/wp\/v2\/pages\/617\/revisions"}],"wp:attachment":[{"href":"https:\/\/justcallmevan.com\/es\/wp-json\/wp\/v2\/media?parent=617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}